Loadra Logistics Services LLC — Privacy Policy

Effective Date: May 30, 2026

Loadra Logistics Services LLC ("Loadra," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at loadralogistics.com (the "Site"), how we use it, and the choices you have.

Information We Collect

We collect only the information you voluntarily provide to us through our forms. We do not use advertising trackers, third-party analytics, or behavioral cookies on this Site.

Information you submit through our forms, which may include:

• For shippers (quote requests): company name, contact name, email address, phone number, shipment origin and destination, pickup date, equipment type, commodity description, weight, and any notes you provide.
• For carriers (network applications): carrier legal name, contact name, MC number, USDOT number, years in business, email, phone, equipment types, lanes covered, and documents you choose to upload (such as insurance certificates, W-9 forms, and banking instructions).
• For general inquiries (contact form): name, company, email, phone, and the content of your message.

Information collected automatically: Our hosting provider may process basic technical data necessary to deliver the Site securely (such as IP address and request logs for security and rate-limiting). This data is used only to operate and protect the Site and is not used to track you across other websites.

How We Use Your Information

We use the information you provide to:

• Respond to quote requests, carrier applications, and inquiries.
• Coordinate and communicate with you about your shipments or applications.
• Verify carrier credentials and prevent fraud.
• Comply with applicable legal and recordkeeping obligations.

We do not sell your personal information.

How We Share Your Information

We share information only as needed to provide our services or as required by law, including with:

• Carriers and shippers as necessary to arrange and complete a shipment.
• Service providers that help us operate (such as our email delivery provider and hosting provider), bound to handle data on our behalf.
• Federal and state authorities when required for compliance or verification.
• Legal authorities when required by law, subpoena, or to protect our rights.

Data Retention

We retain submission records for as long as necessary to provide our services and to meet applicable legal and recordkeeping requirements, after which we dispose of them securely.

Data Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), restricted access to submitted data, and server-side validation. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of the personal information you submitted to us. To make a request, email us at info@loadralogistics.com. We will respond consistent with applicable law. We do not sell personal information.

Children's Privacy

The Site is intended for business use and is not directed to children under 16. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above reflects the latest version.

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